Just a reminder, this blog has officially moved. I’ll keep co-posting for the next couple of months but the new home is Juliembrown.com/blog.
I’ve posted before about the Apple store and Glass. While some have reported being ooh’d and ah’d over with their glass, I and a few other explorers have had a different response. No one acknowledges them. They may look, stare, or gesture, but no one talks or even mentions them. I wasn’t trying to tease them, but a bit of bad luck and my natural grace caused me to drop my iPhone 5 on Saturday and shatter the screen. Apple now does repairs for screen damage on iPhones (unless you’re one of those hip kids that think it’s now cool to have a busted phone), and since I’m ineligible for upgrade, I decided it was more cost effective to spend a bit on a replacement rather than an out-of-contract phone upgrade.
My mom accompanied me this time, and we were soon checked in and sat at the “Genius Bar” to await whichever blue shirted Apple employee was going to help me. I’m not poking fun at them, they truly have never been anything but helpful and knowledgeable. As I was waiting at this very full bar, an older gentleman asked me “So, how are you liking Glass?” Within a few minutes of explaining my time with Glass, four other people at the bar were now looking at me and asking me about Glass.
I should say here that I am usually an introverted person, but Glass forces you out of that bubble. You get used to being asked about it or even demoing it to people. One of the Apple employees who was helping a neighboring person even jumped in the conversation. He quickly withdrew once we started talking about features and went back to helping his customer (which reinforced the statement that they were not allowed to acknowledge Glass). My phone was fixed and I had a fun night with Glass and the mall. Even a host at a restaurant came up to ask me about it. General reactions, despite negativity in the media, are “That is so cool!” “I can’t wait to get one.” “Wow, that is mind-blowing!”